Transparent privacy standards for a global peer-to-peer marketplace.
This Privacy Policy explains how PE2P Marketplace collects, uses, stores, protects, and shares personal information when users access or use www.pe2p.com. It applies to visitors, buyers, sellers, merchants, partners, service providers, and registered users of the platform.
PE2P operates as a transaction facilitator, payment intermediary, and verification service provider. We do not own listed products and do not directly sell goods or services published by independent sellers.
Built around trust
We use verification, transaction monitoring, and controlled data access to protect buyers, sellers, and marketplace operations.
Designed for compliance
PE2P aligns data handling with applicable privacy, regulatory, KYC, and AML obligations where those frameworks apply.
1. Legal Basis and Compliance
PE2P processes personal data in accordance with applicable global privacy and data protection laws.
- General Data Protection Regulation (GDPR - EU)
- Data Protection Act and local privacy regulations
- International data protection frameworks
- Financial compliance obligations, including KYC and AML where applicable
2. Information We Collect
We collect only information that is necessary, relevant, and proportionate to provide platform services.
2.1 Personal Information
- Full name
- Username
- Email address
- Phone number
- Business name, where applicable
- Country and region
2.2 Identity and Verification Information (KYC)
- Government-issued identity documents
- Identity document numbers
- Identity verification records
- Seller verification information
2.3 Transaction Data
- Order history
- Transaction records
- Buyer and seller confirmations
- Dispute records
- Refund and chargeback history
2.4 Payment Information
PE2P does not store raw card details or banking credentials. Payments are processed through secure, licensed third-party gateways such as PayPal, MasterCard, Stripe, Cryptomus, Binance Pay, and other approved providers.
Payment data is handled directly by those providers under their own security and PCI-DSS compliance systems.
2.5 Technical and Usage Data
- IP address
- Device type
- Browser type
- Log files
- Cookies
- Session data
- Platform interaction data
3. Purpose of Data Collection
Collected information is used to operate, secure, improve, and legally support the platform.
- Account creation and account management
- Buyer and seller verification
- Payment processing and transaction confirmation
- Fraud detection, scam reduction, and risk analysis
- KYC and AML compliance
- Platform security and infrastructure monitoring
- Customer support and dispute resolution
- Legal compliance and regulatory reporting
- Service improvement and platform performance analysis
4. Buyer and Seller Protection Model
PE2P applies protective mechanisms to strengthen marketplace trust and reduce transaction risk.
- Seller payments may be held until buyer confirmation where platform rules apply
- Seller identity verification and KYC controls
- Fraud detection systems and transaction monitoring
- Risk analysis for suspicious activity and abuse prevention
PE2P acts as a neutral platform operator and is not a trading party in marketplace listings.
5. Data Sharing Policy
We do not sell, rent, trade, or commercially distribute user data.
Information may be shared only where operationally necessary or legally required, including with:
- Payment gateways for payment processing
- Identity verification providers
- Fraud prevention and risk-monitoring services
- Courts, regulators, or government authorities under lawful requests
6. Copyright, Trademark, and Legal Respect
PE2P respects the rights of companies, developers, publishers, platforms, and intellectual property owners.
- Game companies and developers
- Publishers and social media platforms
- Copyright holders and trademark owners
- Applicable intellectual property laws and enforcement frameworks
PE2P does not support copyright infringement, trademark abuse, or illegal distribution. Sellers act independently under their own authority, while PE2P provides transaction infrastructure only.
7. Data Security Measures
We apply industry-grade technical and organizational measures to protect user information.
- Encrypted data storage
- SSL encryption
- Secure servers and controlled hosting environments
- Role-based access control
- Fraud detection and monitoring systems
- Infrastructure oversight and payment gateway security standards
8. International Data Transfers
Your data may be stored or processed in different countries depending on operational and provider requirements.
- Legal safeguards are applied where required
- Cross-border handling is aligned with applicable privacy laws
- Security controls remain in place regardless of processing location
9. Data Retention Policy
We retain personal data only for as long as necessary for legitimate and lawful platform purposes.
- Legal and regulatory compliance
- Dispute resolution and fraud prevention
- Platform security and internal business operations
When information is no longer legally required, it is deleted, de-identified, or anonymized as appropriate.
10. User Rights
Subject to applicable law, users may exercise the following rights regarding their personal data.
- Access personal data held by PE2P
- Correct inaccurate or incomplete information
- Request deletion, subject to legal obligations
- Restrict or object to certain processing
- Request data portability where available
- Withdraw consent when consent is the legal basis for processing
11. Cookies Policy
We use cookies and related technologies to support platform functionality and improve service quality.
- Platform functionality
- Security and abuse prevention
- Analytics and performance optimization
- User experience improvements
Users can manage cookies through their browser settings, subject to device and browser capabilities.
12. Refund and Payment Protection
Refunds are managed through structured dispute handling and platform policy enforcement.
- Payments are processed through secure gateways
- Refunds are considered under verified disputes and platform rules
- Payment protection measures are designed to reduce abuse and support fair outcomes
13. Platform Responsibility Disclaimer
PE2P provides marketplace infrastructure and does not assume the role of product owner or manufacturer.
- PE2P does not own listed products
- PE2P does not control seller inventory
- PE2P does not manufacture goods
- PE2P does not provide product warranties
- PE2P does not guarantee seller performance
Sellers operate independently under their own authority and remain responsible for their listings and conduct.
14. Children's Privacy
PE2P does not knowingly collect personal data from minors who are not legally eligible to use the platform.
Users must be legally permitted to use PE2P under the laws that apply in their jurisdiction.
15. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect legal, operational, or platform updates.
Any updates will be published on pe2p.com and will become effective when posted unless stated otherwise.
16. Contact Information
For privacy-related questions, access requests, or legal correspondence, contact us using the details below.
- Email: support@pe2p.com
- Website: https://www.pe2p.com
17. Legal Disclosure
PE2P fully cooperates with lawful investigations and official procedures when legally required.
- Courts
- Law enforcement agencies
- Regulatory authorities
- Government bodies
Such cooperation is provided strictly in accordance with applicable law and valid legal process.
